TERMS OF SERVICE

LocalEdge Leads Lead Generation & Digital Marketing Services

Last Updated: February 2026

1. Parties

These Terms of Service (“Agreement”) are entered into between LocalEdge Leads (“Agency,” “we,” “us”) and the Client (“Client,” “you”), a provider of professional services including but not limited to trade services.

By enrolling in Agency services, Client agrees to be bound by these Terms.

2. Scope of Services

Agency provides marketing, advertising, and lead generation services, which may include but are not limited to:

  • Digital advertising campaigns

  • Call, form, or message-based lead delivery

  • Website or landing page traffic

  • Analytics and reporting

Agency does not perform the services offered by Client and is not responsible for job fulfillment, pricing, contracts, or customer satisfaction.

3. Definition of a Lead

A “Lead” is defined as a potential customer who:

  • Initiates contact via phone call, web form, or message

  • Is seeking services generally aligned with Client’s business category

Agency does not guarantee:

  • That a Lead will convert into a paying customer

  • Job size, urgency, or budget

  • Accuracy of information provided by the Lead

4. No Exclusivity

All services are non-exclusive unless Client is expressly enrolled, in writing, in a specific Agency program that provides exclusivity.

In the absence of such enrollment, Agency may provide the same or similar services, including leads, to other businesses, including competitors, in the same or similar markets.

5. Client Responsibilities

Client agrees to:

  • Respond to Leads in a timely (preferably within 24 hours) and in a professional manner

  • Maintain all required licenses, permits, and insurance

  • Comply with all applicable laws, regulations, and industry standards

  • Handle all customer communication, pricing, contracts, and service delivery

Failure to follow up on Leads does not constitute grounds for refund.

6. Payment Terms

  • Fees are billed as agreed

  • All fees are non-refundable, except where required by law

  • Late payments may result in suspension or termination of services

  • Agency reserves the right to modify pricing with written notice

7. Lead Quality & Disputes

Agency may, at its sole discretion, review Lead disputes submitted within 7 calendar days of delivery.

Valid disputes may include:

  • Duplicate Leads provided by LocalEdge Leads

  • Clearly fraudulent submissions

Invalid disputes include:

  • Customer did not answer

  • Customer declined service

  • Price objections

  • Lead did not convert

8. No Guarantee of Results

Agency makes no guarantees regarding:

  • Number of Leads

  • Conversion rates

  • Revenue or profitability

Marketing performance is affected by factors outside Agency’s control, including Client responsiveness, pricing, reputation, seasonality, and market demand.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Agency is not liable for lost revenue, lost profits, or business interruption

  • Agency’s total liability shall not exceed the fees paid by Client in the 30 days preceding the claim

10. Indemnification

Client agrees to indemnify and hold harmless Agency from any claims, damages, losses, or legal actions arising from:

  • Client’s services or workmanship

  • Client’s contracts with customers

  • Client’s failure to comply with laws or regulations

11. Termination

Either party may terminate this Agreement with 14 days of written notice unless otherwise stated.

Agency may terminate immediately for:

  • Non-payment

  • Fraud or abuse

  • Misrepresentation

  • Illegal activity

Termination does not relieve Client of outstanding payment obligations.

12. Confidentiality

Both parties agree to keep confidential any non-public business, pricing, or proprietary information disclosed during the course of the relationship.

13. Independent Contractor

Agency is an independent contractor and not a partner, employee, or agent of Client.

14. Governing Law

This Agreement shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

15. Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements or representations.

Acceptance

By using Agency services, Client acknowledges that they have read, understood, and agreed to these Terms of Service.